TERMS AND CONDITIONS

Read this BEFORE booking your escape experience.

*Keep in mind this is a very terrifying experience. If you can't handle being separated from your group, confined spaces, walking up lots of stairs, etc., you may want to reconsider booking.*

- You must book at least 12 hours in advance.

-DO NOT BOOK FOR LESS THAN 4 PEOPLE ONLINE.

-If you do so without permission your appointment will be cancelled and no refund will be given.

-Cost for special bookings of 19 or less people outside of our regular scheduled time slots will be $25.00 per person and these must be PAID IN FULL prior to the time being reserved.

- Reservations must be canceled 72 hours in advance to be eligible for a refund. 

-All refunds will be assessed a $5 processing fee.

- We will reschedule for any other available time slot up to 1 hour prior to the appointment.

-ALL BOOKINGS MADE OVER THE PHONE OR MESSAGES WILL REQUIRE A $40 NON REFUNDABLE DEPOSIT. Includes admission for 2 people.

- NO REFUNDS if you are unable to complete the escape room.

- You must show up at least 5 minutes before your scheduled time to be briefed.

      - If your whole group is not present 15 minutes into your time slot, your booking may be forfeited with no refund to accommodate those who come after you.

- Please use one credit/debit card for all the participants in your group. This helps keep our prices low.
- Children under 14 must be accompanied by an adult or have adult permission.
- You may not skip the briefing at the beginning of the game. 
- You must sign the waiver prior to paying for your booking.

- Please leave any cell phones, cameras, or any other personal belongings in your vehicle. 

-We are not responsible for any lost items.

- Maximum of 12-15 people per group. Minimum of 4 people per group.

- Any groups with less than 5 people in the group may be asked to reschedule to a day when there are other groups if they are the only group booked for the day.

- *YOU WILL BE TOUCHED BY THE KILLER.* If you are caught, the killer will hold onto you and take you to a room where you will be locked in by yourself. You will remain there until a teammate saves you or the game ends. DO NOT struggle to get away, and DO NOT purposefully strike or attack the killer. If you do, the game will be ended with no refund.

- DO NOT sprint to get away from the killer. Our main priority is to keep you safe, so be cautious when running from the killer.

- DRESS APPROPRIATELY. You will be moving around quickly. Jeans and closed-toe shoes are the best options. Our building is also very old and does not have very much heating, so it will be very cold in winter — AND VERY HOT DURING THE SUMMER.

- DO NOT touch our props. We have someone monitoring our cameras at all times. If you deface or destroy our property, the game will be ended with no refund.

- Coupon codes and giveaway prizes may not be combined. ONLY 1 CODE may be used PER GROUP/Time slot.

- Keys can be hidden in ANY room and between 0-7 feet. We will do our best to make sure tags are visible to ALL heights but cannot make any guarantees since we do not know the heights of everyone in your group and keys are hidden prior to your arrival. (Adjustments will be made if possible).